Refund Policy

For any cases of structural failure due to defective materials or poor workmanship within the warranty period, a full refund, repair or replacement will be given.

Refunds will not be given out in cases that do not involve structural failure.

Return Policy

If, upon immediate receipt of our product, you feel that you did not order the correct item, customers can opt to return items. The customer will be responsible for the return freight charges.

Returned goods will be subject to a restocking charge which will reflect the physical state of the goods once they have been received back into our inventory.

Staging Canadell Ltd. reserves the right to independently decide the physical condition of goods returned.

Satisfaction Policy

Our main goal is to make sure that you order exactly what you need! We promise to do everything we can to make sure that you are 100% satisfied with your purchase.